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FAQ

Product questions

No, we do not currently offer a customization service for our drumsticks.

Our drumsticks are entirely designed and manufactured in Italy using innovative and high-quality materials.

Absolutely. We offer versatile models like the Black Diamond, which combine durability and comfort, making them perfect for those just starting to play the drums.

Purchase questions

Yes, Techra drumsticks are carefully designed to optimize each component and deliver high-level performance. Here’s an overview of their key features:

  1. Tip: The shape and size of the tip influence the sound produced. Smaller tips generate bright and focused tones, while larger tips amplify sound projection, adding volume and harmonics. The tip is crucial for sound output as it directly interacts with drums and cymbals.
  2. Neck: The neck is the thinnest area near the tip, designed for flexibility and responsiveness. A thinner neck allows for a more dynamic response, improving rebound.
  3. Shoulder: The shoulder connects the shaft to the neck. Drumsticks with shoulders closer to the tip offer reduced rebound and a more immediate response, ideal for precision and control in technical musical genres.
  4. Shaft: The shaft represents the core of the drumstick. Thanks to Techra’s perfect balance, the weight is evenly distributed, allowing superior control and a more comfortable feel even during extended sessions.
  5. Grip (Diameter): The grip is designed for comfort and ease of use. Thinner drumsticks are ideal for agility and versatility, while thicker ones provide greater stability for music genres requiring power and durability.
  6. Anti-Vibration System (Butt-End): Techra drumsticks feature an exclusive anti-vibration system. A specially shaped rubber cap at the butt-end significantly reduces vibrations, providing greater comfort and rigidity. This system allows superior control and enhances sound expression, ensuring a full and detailed sound. Additionally, the rounded butt-end contributes to optimal balance and offers a comfortable grip, essential for prolonged and precise performances.

Techra drumsticks are the perfect fusion of innovative technology and ergonomic design, delivering a musical experience that meets the needs of every drummer.

Yes, the price listed on our website always refers to a pair of drumsticks. We do not sell drumsticks individually, ensuring that each set is perfectly balanced in terms of weight, length, and tone. This choice reflects our commitment to providing a high-quality product ready to be used in any setting, from the stage to the recording studio.

Our drumsticks are available at numerous authorized retailers worldwide. Check the “Dealer Locator” page (insert link) on our website to find the store closest to you. You can also purchase Techra drumsticks directly from our official website or via marketplaces such as Thomann, Gear4Music, and Amazon.

 Yes, we ship our products worldwide. Shipping costs and delivery times vary depending on the destination.

For shipments to certain countries, import duties and taxes may apply. These costs are entirely the customer’s responsibility and not Techra Drumsticks’.
If customs duties are not paid, we will not accept the return of the goods to avoid further shipping costs.
We recommend checking with local authorities for potential customs fees before placing an order.

For any questions, our team is available at marketing@techra-drumsticks.com.

When you receive your order, always keep the documents included in the package and save all order-related emails: these details may be required in case of a return or exchange.
To request a return, please contact us at marketing@techra-drumsticks.com.
Techra drumsticks are guaranteed against material or workmanship defects for specific usage durations: up to 40 hours for Black Diamond Standard and Supergrip, 20 hours for XCarb Standard and Supergrip, 30 hours for Colossus and Hammer of the Gods, and 10 hours for E-Rhythm. The warranty is valid within 60 days of purchase and covers defects or breakages caused by normal use. In such cases, Techra may refund, repair, or replace the product.
The warranty is personal, valid only for the original purchaser or gift recipient, and is non-transferable. It does not apply to commercial use or damages caused by negligence, misuse, theft, or exposure to temperatures below 0°C.
If you believe the product has a defect covered by the warranty, contact us at marketing@techra-drumsticks.com, including detailed photos of the drumsticks and a copy of the original purchase receipt. Techra will analyze the issue and respond within two weeks with instructions on how to proceed.
For returns, place the product in its original packaging, include your name, return address, and a copy of the receipt, and ship it to:
Techra – Via San G.B. La Salle, 10, 36060 Romano d’Ezzelino (VI) – Italy
 Shipping costs for sending the product to Techra are the customer’s responsibility. If the damage is covered by the warranty, Techra will replace the product free of charge and cover the return shipping costs. Evaluations and replacements take about two weeks. Products not covered by the warranty will be returned to the customer at their expense. Please note that Techra is not responsible for damages or losses during shipping.

Technical questions

Carbon fiber drumsticks are highly durable and require no special maintenance. Simply store them away from extreme heat for prolonged periods.

Our drumsticks are designed to maintain a similar weight to traditional wooden sticks, while offering superior durability and performance. The weights vary by model and can be found in the product specifications.

No, Techra carbon fiber drumsticks are designed with advanced materials and cutting-edge technology to be safe and gentle on cymbals and drumheads. Their durability and precise design make them a reliable choice for drummers who want to preserve their instruments while achieving maximum performance and sound quality.

Support and contacts

You can subscribe to our newsletter or follow us on our social media channels like Instagram, Facebook, and LinkedIn to stay updated.

http://www.youtube.com/@techradrumsticks7980
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Contact us at marketing@techra-drumsticks.com for more information.

If you’re unable to find a specific product on our site, please reach out to us at marketing@techra-drumsticks.com. Our team will be happy to check availability for you and provide information on potential restocks or similar alternatives.

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Free shipping

for order over 90€

Customer care

info@techra-drumsticks.com

© Techra by Tecnoplast Srl – Via San G.B. La Salle, 10 – 36060 Romano d’Ezzelino (VI) – Italy | Capitale sociale: € 200.000 – Vat Number: IT01253910242. All rights reserved.

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Cookie Policy

Privacy Policy

Introduction

Techra is a trademark of Tecnoplast S.r.l. that manages the site www.techra.it, the e-commerce activity carried out through it and the related activities related to the processing of personal data. Therefore, Tecnoplast S.r.l. (Tax code and VAT no. 01253910242) with registered office in Via San Giovanni Battista La Salle no. 10 in Romano d’Ezzelino 36060 (VI) Italy – Tel. +39 0424.512080 Fax +39 0424 511058, e-mail info@techra.it; certified email address tecnoplast.amministrazione@pec.confindustria.it (hereinafter, “Controller”), as Data Controller, informs you pursuant to art. 13 of the EU Regulation no. 2016/679 (hereinafter, “GDPR”) that your data will be processed in the following manner and for the following purposes.

1) Object of the treatment

The Data Controller processes personal, identifying and non-sensitive data (in particular, name, surname, tax code, VAT number, e-mail address, telephone number – hereinafter, “personal data” or “data”) communicated by you when registering on the Data Controller’s website and/or when requesting information through the contact form provided by the Data Controller.

Each time you access the Site, the Controller will also collect and process some technical information and, in particular, the Internet protocol address (IP address) used to connect your computer to the Internet, your access data, the type of browser and its version, the operating system and the platform;

2) Purpose of treatment

Your personal data may be processed:

A) without your express consent (art. 6 letter b) and f) GDPR), for the following purposes:

    • allowing you to register on the website and create an account;
    • validating, facilitating purchases in our shop and preventing fraudulent purchases
    • managing and maintaining the website;
    • allowing the provision of any additional Services you may have requested;
    • fulfilling the pre-contractual, contractual and fiscal obligations deriving from the relationship with you;
    • fulfilling the obligations provided for by law, regulation, Community legislation or an order of the Authority;
    • preventing or detecting fraudulent activities or abuses harmful to the website;
    • exercising the rights of the Owner, for example the right of defense in court.

B) only with your specific and separate consent (Articles 6(a) and 7 GDPR), for the following marketing purposes:

  • sending you by email newsletters, commercial communications and/or advertising material about products or services offered by the Controller. Please note that if you are already our customer, we may send you commercial communications relating to services and products of the Controller similar to those you have already used, unless expressly disagreed.

3) Methods of treatment

The processing of your personal data is carried out by means of the operations indicated in art. 4 no. 2) GDPR, namely: collection, recording, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, cancellation and destruction of data. Your personal data is processed by paper, electronic and automated means.

The Controller will process personal data for the time necessary to fulfill the purposes mentioned above and in any case for no more than 10 years from the termination of the relationship for the Service Purposes and for no more than 2 years from the collection of data and / or the last contact for Marketing Purposes.

4) Access to data

Your data may be made accessible for the purposes referred to in Article. 2.A) and 2.B):

  • to employees and collaborators of the Data Controller, as persons in charge and/or internal data processors and/or system administrators;
  • to external companies for support activities in the study of the feasibility of the customer’s project, for activities of technical management of the project, for the storage of personal data, etc. or to third parties (for example, providers for the management and maintenance of the website, suppliers, credit institutions, professional firms, etc.) who perform outsourced activities on behalf of the Controller as external data controllers;

5) Communication of Data

Without your express consent, the Owner may communicate your data for the purposes referred to in Article. 2. A) to distributors, couriers / forwarders, banks / companies that transfer money, supervisory bodies, judicial authorities and all other persons who require such communication is required by law for the performance of the above purposes.

In any case, your data will not be subject to disclosure.

6) Transfer of Data

The management and storage of personal data will take place within the European Union on servers of the Controller and / or third-party companies duly appointed as Data Processors. Our servers are currently located in Italy. The data will not be transferred outside the European Union. In any case, it is understood that the Owner, if necessary, will have the right to change the location of the servers in Italy and / or in the European Union and / or in non-EU countries. In this case, the Data Controller hereby guarantees that the transfer of non-EU data will take place in accordance with the applicable legal provisions, entering, if necessary, agreements guaranteeing an adequate level of protection and/or adopting the standard contractual clauses provided for by the European Commission.

7) Nature of data provision and consequences of refusal to respond

The provision of data for the purposes referred to in Article. 2.A) is mandatory. If absent, we cannot guarantee neither the registration to the site nor the Services as per Art. 2. The provision of data for the purposes referred to in art. 2.B) is optional. You may therefore decide not to provide any data or subsequently deny the possibility of processing data already provided: in this case, you may not receive newsletters, commercial communications and advertising material relating to the Services offered by the Controller. In any case, you will continue to be entitled to the Services referred to in art. 2.A)

8) Rights of the data subject

As an interested party, you have the rights under Article 15 of the GDPR to:

A) obtain confirmation of the existence or non-existence of personal data concerning you, even if not yet recorded, and to receive such data as intelligible form;

B) obtain the indication of:

  • the origin of the personal data;
  • the purposes and methods of processing;
  • the logic applied in case of processing carried out with the aid of electronic instruments;
  • the identification data concerning the Data Controller, the data processors and the designated representative and the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of as designated representatives in the territory of the State, data processors or persons in charge of the processing;

C) obtain:

      • update, correction or, when interested, integration of data;
      • cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed;
      • acknowledgment that A) and B) have been notified, including their content, to those to whom the data were communicated or disseminated, unless this requirement proves impossible or involves the use of means that are clearly out of proportion in view of the right that is being protected;

D) exercise opposition, in whole or in part:

  • for legitimate reasons, to the processing of personal data concerning you, even if pertinent to the purpose of collection;
  • the processing of personal data concerning you for the purpose of sending advertising materials or direct selling or for carrying out market research or commercial communication, through the use of automated calling systems without the intervention of an operator by email and / or traditional marketing methods by telephone and / or mail. Please note that the right of opposition of the person concerned, as set out in point B) above, for direct marketing purposes by means of automated methods extends to the traditional ones and that, in any case, without prejudice to the possibility for the person concerned to exercise the right of opposition even only in part. Therefore, the interested party may decide to receive only communications by traditional means or only automated communications or neither of the two types of communication.
  • where applicable, you also have the rights under Articles. 16-21 GDPR (Right of rectification, right to be forgotten, right to limitation of processing, right to data portability, right of opposition), as well as the right of complaint to the Supervisory Authority.

9) Procedures for the exercise of rights

You may at any time exercise your rights by sending:

  • a registered letter with notice of receipt addressed to: Tecnoplast S.r.l. Via San Giovanni Battista La Salle n. 10, Romano d’Ezzelino 36060 (VI) Italia e-mail info@tecnoplast.net;
  • an email to the following address: info@techra.it
  • a certified email to the following address: tecnoplast.amministrazione@pec.confindustria.it

10) Minors

This site and the services of the Controller are not intended for minors under 18 years of age and the Controller does not intentionally collect personal information relating to minors. In the event that information on minors is unintentionally recorded, the Controller will delete it in a timely manner, upon request of the users.

11) Data Controller, Data Processors and Persons in Charge of data processing

The Data Controller is Tecnoplast S.r.l. (C.F. e P.IVA 01253910242) with head office in Via San Giovanni Battista La Salle no. 10 in Romano d’Ezzelino 36060 (VI) Italy – Tel. +39 0424.512080 Fax +39 0424 511058, e-mail info@techra.it; certified email address tecnoplast.amministrazione@pec.confindustria.it

The updated list of Data Processors and Persons in Charge of data processing is kept at the registered office of the Data Controller.

12) Changes to this Policy

This Policy is subject to change. We therefore recommend that you check this information regularly and refer to the latest version.

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